His question was 'What how were my monitors connected to my Docking station?' So - here's my setup: I got a great question below from Randy in the comments. I'm going to guess however that if it worked on my edge-case Razer, it will probably work on your system also. To be clear, your mileage may vary on this fix. Once I installed the ASMedia Controller, poof - All USB ports on my dock were working flawlessly! I also noticed the following app in the Icon Tray also after the install.Īnd here it is listed as installed on my Windows 10 settings under Apps & Features. This package provides the driver for the ASMedia USB3 Host Controller and is supported on XPS Notebook, Dell S&P, Latitude, Precision and Tablet running Windows 7/Windows 8.1/Windows 10. Here's the description of the download from its details page: The update you want to grab is the September 12th, 2017 (or later) ASMedia USB Extended Host Controller Driver. Fortunately for me, I was able to fix the problem very quickly by grabbing a single driver, off of the Dell support site. Scanning the internet, it appears this is a fairly common issue with the TB16 Docking Station. Plugging directly into my laptop, however, everything worked just great. None of my USB devices would work when plugging into the TB16 - Webcam, USB Mouse, Headset, etc.

USB, however, was dead on the Docking station. However, its Thunderbolt port follows all the standards (assumption), so my hope was the Dell TB16 would just work. Razer, as you know, is far from being a 'standard' laptop. Up until now, I had just one monitor, so I didn't need a docking station. Recently I got a new Docking Station from Dell (Thunderbolt Dock TB16) to use with my Razer Blade 14 Laptop.

Dell asmedia root hub driver